Refund and Returns Policy

 

At Aamir Fashion Textile, we strive to provide our customers with the best possible online shopping experience. We understand that there may be times when you need to return a product, and we want to make the process as easy and seamless as possible.

 

Our Refund Policy:

 

  1. Returns If you are not completely satisfied with your purchase, you may return it within 1-2 days of the original purchase date for a full refund. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

  2. Upon authorization of your return request, please follow the steps below:

  •    Neatly pack the item you intend to return along with the original packing material.
  •    In case of availability of a Return Pickup Facility at your location, our courier guy will come to collect the product at a stipulated time.
  •    Pickup Arranged from our side & delivered at our warehouse. In that case, We Deducted Rs 150 Handling Fees from your refund amount.
  •    In case Return Pickup Facility is not available at your location, please send the product through a reputed courier to the below address,

Aamir Fashion Textile

MTN Ghosh Road, Hasnabad,

Near Sahi Mashjid, Champanagar,

Nathnagar, Bhagalpur, Bihar (812004)

Mob: +91-8804414424

 

 

Share the snapshot of the courier receipt with us over Whatsapp or email

 

   3. In the unlikely event that your merchandise arrives damaged, you should email / WhatsApp us a photo of the damaged product. You must email / WhatsApp us about any damaged items in your shipment within 24 hours of receiving your order.

   4. Refunds Once we receive your return, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a few days, depending on your card issuer’s policies.

    5. Exchanges We do not offer exchanges at this time. If you need a different size or colour, please return the item for a refund and place a new order for the desired item.

   6. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

   7. Exceptions There are certain situations where refunds may not be granted:

  • Any item not in its original condition, damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 2 days after delivery
  • No return or exchange over discounted products

 

8. Also, as our Disclaimer mentions, there may be slight variations in the colours of fabrics, dyes, prints, embroideries and weaving of the actual product and image you see on your mobile display or monitor. This is due to the nature of fabric dyes, weather at the time of dying and differences in display outputs due to lighting, digital photography, colour settings and capabilities of mobile display or computer monitors.

   9. Special made-to-order handloom sarees can’t be returned. To maintain a fair stance to our artists, weavers and painting community

   10. This is a genuine handwoven piece, unevenness in the selvedge and weave could be expected and colours may fade or bleed due to the traditional dyeing method employed.

 

Cancellation Policy:

 

We’re thrilled that you’ve chosen our Aamir Fashion Textile Online Store for your purchase. We understand that sometimes things don’t go as planned, and you may need to cancel your order. Don’t worry, we’ve got you covered! Our cancellation policy is designed to make the process as smooth as possible. Here are a few important things to know:

 

  1. Timeframe for Cancellation:  If you change your mind and want to cancel your order, you can do so within 24 hours from the time of purchase. We kindly ask that you reach out to us as soon as possible since we aim to process and ship orders quickly. The earlier you let us know, the easier it is for us to assist you.

  2. How to Cancel:  To cancel your order, simply get in touch with our friendly customer support team via email or whatsapp. Make sure to provide us with your order details, including the order number, so that we can quickly locate your purchase. Our team will guide you through the cancellation process and provide any necessary instructions.

  3. Eligibility for Cancellation: We can only process cancellations for orders that haven’t been shipped or fulfilled yet. Once your order is on its way, we won’t be able to cancel it. If that’s the case, don’t worry! You can follow our hassle-free return process, which is outlined in our Return Policy.

  4. Refund Details: If your order is eligible for cancellation and you’ve already made the payment, we’ll initiate a refund for the full amount you paid, including any taxes and shipping charges. The refund will be credited back to your original payment method, and you can expect it to show up in your account within a few business days.

  5. Exceptions: While we aim to accommodate cancellations for all orders, there may be some products or services that are non-cancelable or non-refundable. We’ll always be upfront about any exceptions, and you can find this information on the product page or during the checkout process. We encourage you to carefully review the product details and terms before making a purchase.

 

If you have any questions or concerns about our refund policy,you can contact our customer support team via WhatsApp (chat only): +91-8804414424 or Email us at aamirfashiontextile@gmail.com 

 

Aamir Fashion Textile is committed to providing our customers with the best possible online shopping experience. We hope that our refund policy will give you peace of mind when making a purchase from our website.